TERMS & CONDITIONS
WAIVER
- LIMITATION OF LIABILITY WAIVER
- By signing your initial “Enlistee” contract and/or attending classes, events, activities, and other programs and using the FIT Ritual studio facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the physical nature of the FIT Ritual workout program, you hereby acknowledge that you have voluntarily chosen to participate in a strenuous physical exercise program. You understand that FIT Ritual recommends that you consult with your physician prior to commencing any classes.
- By signing this document, you acknowledge that you have been fully informed of the nature of this exercise program and the possibility of adverse physiological occurrences including, but not limited to: abnormal blood pressure, fainting, heart attack or death.
- By signing this document, you assume all risk for your health and well-being, and fully release and hold harmless for any responsibility, cost or damages FIT Ritual LLC, its instructors, members and employees.
- You hereby acknowledge that you, and any minor* under your care, fully release. * No one under 16 may participate. A minor aged 16-18 may participate with a parent present.
- The content on the FIT Ritual website, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to FIT Ritual, subject to copyright and other intellectual property rights under the law. Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.
- FIT Ritual reserves all rights not expressly granted in and to the website and the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services, provided by you to Company are non-confidential and shall become the sole property of FIT Ritual.
- You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein.
TERMS OF SERVICE
- Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using www.fitritualstudio.com (“the Site”) operated by FIT Ritual Studio, LLC (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.fitritualstudio.com
- By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement. These Terms of Service set forth the legally binding terms for your use of FIT Ritual’s Services. You are only authorized to use the FIT Ritual services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to these Terms of Service. Please read these Terms of Service carefully and save it.
- ACCOUNTS
- In order to access some features of the website, you will have to create a FIT Ritual account. You may never use another person’s account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account.
- MEMBER SERVICES AND POLICIES
- CLASS CANCELLATIONS: You must cancel class 12 hours in advance or you will be deducted that class or charged the $10 late cancel fee, depending on your membership. This includes switching time slots under the 12-hour notice time period. You may cancel class through our online system or by calling the studio directly.
- RESERVATIONS: You must be physically present at the start of your scheduled class or your spot may be given to a waitlisted client.
- CLASS NO SHOWS: If you fail to attend and/or cancel a reserved class, you will be charged a $12 no show fee.
- MEMBERSHIP FREEZE: FIT Ritual requires 30-day notice to freeze your monthly membership, with the exception being a medical freeze that must be accompanied by appropriate documentation.
- Members who need to freeze their membership for non-medical reasons may do so for a period of 1-6 months for a freeze fee of $20 per month.
- MEMBERSHIP CANCELLATION: FIT Ritual requires 30-day notice to cancel your monthly membership. There is no cancellation fee.
- MEMBERSHIP DOWNGRADES: FIT Ritual requires 30-day notice to downgrade your monthly membership. There is no downgrade fee.
- PERSONAL BELONGINGS: You agree that FIT Ritual is in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.
- LATE ARRIVAL POLICY:If you are more than 5 minutes late for your class you will lose your spot and may incur a Late Cancel Charge and/or forfeit a class session. You must be on time to class to properly stretch and warm-up prior to engaging in a FIT Ritual class.
- STUDIO RULES AND REGULATIONS
- You must be physically present and checked in by the start of class or your spot may be released to a waitlisted client. No exceptions.
- If your spot has not been given to a waitlisted client, FIT Ritual grants a 5 minute window for those arriving after the scheduled class start time. If you are outside of the allotted window, FIT Ritual reserves the right to prohibit entry to class.
- Reserved classes must be changed or canceled within 8 hours of scheduled time or they will be forfeited.
- Membership packages are subject to a penalty fee for a late cancel and/or absence.
- If recovering from injury or illness, notify the instructor prior to class start time.
- REFUND POLICY
- Classes: All classes and membership packages are non-refundable. No exceptions.
- Memberships: All classes and membership packages are non-refundable. No exceptions.
- Retail: Refunds or exchanges for unworn and unwashed retail items are eligible within 14 days of purchase. Receipt must be presented.
- For questions or support with online purchases please contact info@fitritualstudio.com
- MOBILE SERVICES
- FIT Ritual Services may include certain services that may be available via your mobile phone, including but not limited to (i) the ability to book and/or purchase FIT Ritual via your mobile phone, (ii) the ability to receive and reply to FIT Ritual messages, (iii) the ability to browse FIT Ritual from your mobile phone and (iv) the ability to access certain FIT Ritual features through a mobile application you have downloaded and installed on your mobile phone (collectively the “Mobile Services”). We do not charge for these Mobile Services. However, your carrier’s normal messaging, data and other rates and fees will still apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the Mobile Services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such Mobile Services. By using the Mobile Services, you agree that we may communicate with you regarding FIT Ritual and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.
- TERMINATION
- We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
- THIRD PARTY SITES
- Our Site may contain links to third-party sites that are not owned or controlled by FIT Ritual Studio, LLC.
- FIT Ritual Studio LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.
- GOVERNING LAW
- This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Massachusetts USA, without giving effect to any principles of conflicts of law.
- CHANGES TO THIS AGREEMENT
- We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.
- We encourage you to review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
- ELIGIBILITY
- Membership is void where prohibited. This website is intended solely for Users who are 16 years of age or older. Any registration by, use of or access to the website by anyone under 16 is unauthorized, unlicensed and in violation of these Terms of Use. By using FIT Ritual Services or the website, you represent and warrant that you are 16 or older and that you agree to abide by all of the terms and conditions of these Terms of Service. Minors between the ages of 16 and 18 may register on our website only with the involvement of a parent or guardian.
- TERM
- These Terms of Service shall remain in full force and effect while you use the FIT Ritual Services or are a Member. You may terminate your membership at any time, for any reason, by following the instructions on the “My Account” page or by contacting your local studio directly via phone or email. FIT Ritual may terminate your membership at any time, without warning, if you breach these Terms of Service. Even after membership is terminated, these Terms of Service will remain in effect.
- FEES
- You acknowledge that FIT Ritual charges fees for its services, and reserves the right to change its fees from time to time in its discretion. If FIT Ritual terminates your membership because you have breached these Terms of Service, you may not be entitled to a refund of any unused portion of membership or other fees.
- PASSWORD
- When you sign up for member Services, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another member at any time or to disclose your password to any third party. You agree to notify FI Ritual immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.
- ENTIRE AGREEMENT; NO WAIVER
- These Terms of Service, together with our Privacy Policy, and any other legal notices published by FIT Ritual on the website, shall constitute the entire agreement between you and FIT Ritual concerning our website. If any provision of these Terms of Service is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Service, which shall remain in full force and effect. No waiver of any term of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term, and FIT Ritual’s failure to assert any right or provision under these Terms of Service shall not constitute a waiver of such right or provision. FIT Ritual reserves the right to amend these Terms of Service at any time and without notice, and it is your responsibility to review these Terms of Service for any changes. Your use of the FIT Ritual website following any amendment of these Terms of Service will signify your assent to and acceptance of its revised terms.
- ARBITRATION
- YOU AND FIT RITUAL AGREE THAT, EXCEPT AS MAY OTHERWISE BE PROVIDED IN REGARD TO SPECIFIC SERVICES ON THE SITE IN ANY SPECIFIC TERMS APPLICABLE TO THOSE SERVICES, THE SOLE AND EXCLUSIVE FORUM AND REMEDY FOR ANY AND ALL DISPUTES AND CLAIMS RELATING IN ANY WAY TO OR ARISING OUT OF THESE TERMS OF USE, THE SITE AND/OR THE SERVICE (INCLUDING YOUR VISIT TO OR USE OF THE SITE AND/OR THE SERVICE) SHALL BE FINAL AND BINDING ARBITRATION, except that to the extent that either of us has in any manner infringed upon or violated or threatened to infringe upon or violate the other party’s patent, copyright, trademark or trade secret rights, or you have otherwise violated any of the User conduct rules set forth above then the parties acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought.
- CONTACTING US
- If you have any questions about these Terms of Service, the practices of FIT Ritual or its services, or your dealings with this site, please contact us at:
- FIT Ritual
- info@fitritualstudio.com
- These Terms of Service are effective as of June 1st, 2019
MEMBERSHIP POLICIES, TERMS & CONDITIONS
- AUTO PAY POLICY
- Each monthly membership is a recurring monthly payment, automatically debited from your account every 28 days. There are no rollovers of unused classes, no refunds or transferring of memberships. Each membership allows you a set of classes per month, based on the level of membership purchased.
- MEMBERSHIP CHANGES AND CANCELLATIONS
- 30 days notice is required to freeze, cancel or change your membership, with the exception of upgrading to a higher level membership. To make changes to your membership, please email us at info@fitritualstudio.com
- CLASS CANCELLATION POLICY
- A 12-hour notice is required to cancel or update your class reservation. Any cancelations within the 12-hour window prior to the start of class, or unfilled class reservation (no show) are subject to late fee or loss of your class credit.
- WEATHER AND EMERGENCY CANCELLATIONS
- The safety of our instructors and clients is our priority. If there is inclement weather, or other conditions that require us to cancel or close for business, we will notify all registered class participants, as well as post on our social media accounts with as much advanced notice as possible. Whichever classes you have signed up for will be returned to your account. If a class is still being held, the 8-hour window for cancellation still stands.
- MEMBERSHIP FREEZE OPTIONS
- We offer two options to freeze your membership, if needed.
- Medical freeze: No charge for up to 6 months with appropriate documentation
- Non-medical freeze: Voluntarily freeze for up to 3 months for a monthly fee of $20. Please note we require 30 days notice for non-medical freezes.